​By accessing, viewing or otherwise using this Website, you are deemed to have read and agreed to be bound by the terms set forth below. Should you object to any of these terms of use, your only recourse is to immediately discontinue access to, viewing of or otherwise using this Website.

 

PROPRIETARY INFORMATION AND COPYRIGHT

The information, text, data, graphics, images, sounds, animation effects, links, software and all other materials and software contained on this site (“the Information”) are the exclusive property of The Reserve Group, its subsidiaries, affiliates and related entities (“The Reserve”). You may not reproduce, create hyperlinks to or from, distribute, transmit, display, broadcast, publish, license, modify, translate, create derivative works from, transfer, sell or otherwise deal in or with any of the Information by any means without the express prior written permission of The Reserve; provided, however, that the Information may be downloaded and reproduced solely for private non-commercial use.

 

TRADEMARK NOTICE

This Website contains the trademarks The Reserve Hotel & Resort and other valuable "The Reserve"-prefixed trademarks and business identifiers owned and used by The Reserve in its business (the “Marks”). These Marks are proprietary to The Reserve and are protected from copying and simulation under national and international laws. You may not reproduce, copy or otherwise use these Marks without the prior express written consent of The Reserve.

 

PURCHASE OF SERVICES

You will be purchasing them from The Reserve Hotel & resort, a company registered in Malaysia having its registered office in Kuala Lumpur.

If you have any queries in respect of any of our services, you may contact our customer services team at conceirge@thereserve.com.my

 

ONLINE PURCHASE OF PRODUCTS

You may purchase our products by visiting www.thereserve.com.my Please refer to the Online Terms and Conditions for Purchase of Products for our terms and conditions regarding online purchase.

 

DISCLAIMER

Every effort has been made to ensure that the Information, including room rates and availability, is accurate and reliable. However, errors and/or omissions may sometimes occur and The Reserve shall not be bound by any such errors and/or omissions which may occur and shall not be liable for any loss whatsoever which may result from such errors and/or omissions. The Reserve does not make any representation or warranty of any kind, whether express or implied, as to any matter whatsoever relating to the Information and this Website and any links thereto, including, without limitation, as to merchantability, completeness, non-infringement of intellectual property, fitness for any particular purpose or freedom from computer viruses or other corrupting or destructive codes or macros. The Reserve may from time to time revise the Information and reserves the right to make such changes without any obligation to notify past, current or prospective visitors to this Website.

IN NO EVENT SHALL THE RESERVE BE LIABLE FOR ANY LOSS, INJURY, COST, EXPENSE OR DAMAGES,  EITHER DIRECT OR INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION AND LOSS OF INFORMATION) (“THE LOSSES”) ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF OR INABILITY TO USE THE INFORMATION, THE MARKS, THIS WEBSITE OR ANY LINKS THERETO AND THEREFROM, WHETHER OR NOT SUCH LOSSES ARE DUE TO THE NEGLIGENCE OF THE RESERVE'S OFFICERS OR STAFF.

 

RESERVATION OF RIGHTS

In addition to any other rights or remedies that may be available to The Reserve, The Reserve reserves the right to cancel / modify reservations made and to refuse entry / service to any persons in its sole discretion without notice and without any liability if it appears that such reservation or entry would be for any fraudulent or inappropriate purpose, or otherwise contrary to the interests of The Reserve.

 

COMMUNICATIONS

With respect to all communications made to The Reserve including, without limitation, feedback, questions, comments and suggestions (“Communications”): (a) any personal data included in such Communications is subject to The Reserve's Website Privacy Notice; (b) no right of confidentiality shall apply to Communications and The Reserve shall have no obligation to protect Communications from disclosure or unauthorized interception by third parties; (c) The Reserve shall be free to reproduce, use, disclose and distribute Communications to others; and (d) The Reserve shall be free to use any ideas, concepts, know-how or techniques contained in Communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information. Customers who choose to send internet E-Mail messages to The Reserve that contain confidential, private or personal information do so entirely at their own risk.

 

LINKS

This site may contain links to other websites unconnected to The Reserve. The images, opinions and other links provided by these websites have not been investigated, verified or monitored. By providing these links, The Reserve is not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them. It is recommended that you exercise your own judgment in accessing such linked websites.

We reserve the right to disable links from any third party sites to our Website.

 

APPLICABLE LAWS AND JURISDICTIONS

Any disputes arising out of or relating to this Website shall be governed by and construed in accordance with the laws of Malaysia and you shall agree to submit to the non-exclusive jurisdiction of the Malaysian courts.